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Team administrator | west london nhs trust

London
West London Mental Health Trust
Team administrator
Posted: 17 August
Offer description

An exciting opportunity has arisen to join our Department of Clinical Health Psychology & Neuropsychology, based at Charing Cross Hospital, Imperial College Healthcare NHS Trust (ICHT).

We are looking for a Full-Time Team Administrator who will support the delivery of a modern, effective, patient-focused administrative service within a supportive environment.

The successful candidate will be an enthusiastic and positive team player with experience working in a healthcare administrative setting. Excellent leadership and communication skills are essential.

Our team prides itself on supporting one another and providing high-quality care for our service users. We are a close-knit team that works well together.

We promote autonomy in our departmental administrator and encourage the use of initiative in their work. The candidate should have good organisational skills, be able to work effectively within a team, and approach people with politeness and sensitivity, especially those presenting with psychological distress or cognitive problems.

Essential requirements include previous administrative experience, proficiency with large electronic databases, computer literacy, good communication and interpersonal skills, and the ability to maintain confidentiality at all times.

The post holder will be responsible for implementing, coordinating, and ensuring robust administrative processes within the Department of Clinical Health Psychology & Neuropsychology.

This role involves acting as an interface between clinical staff, management, ICHT admin staff, other Trust staff, referrers, and patients and their families/carers. The candidate must be able to organise their workload within defined guidelines.

Please note that we are unable to provide visa sponsorship for this position.

West London NHS Trust is one of the UK's most diverse healthcare providers, delivering mental health, physical healthcare, and community services, including high secure services at Broadmoor Hospital and low/medium secure services across London boroughs. The Trust employs over 5,000 staff, with a significant proportion from BME backgrounds, and has a turnover of over £500m for 2024-25.

The Trust is rated as ‘Good’ overall by the Care Quality Commission, with forensic services rated as ‘Outstanding’. It is actively involved in the development of the North West London Integrated Care System and the NW London Children and Adolescent Mental Health provider collaborative.

The Candidate Pack provides an overview of key tasks and responsibilities, and the person specification outlines the required qualifications, skills, experience, and knowledge. Please view the attachment for more details.

This advert closes on Monday 28 Jul 2025.

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