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Retail Sales Assistant - Customer Service Advisor at Asda Travel Money, Accrington (Part Time)
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: Flexible shifts between Monday and Sunday.
Benefits:
* Wide range of insurances including Private Medical, Dental, and Critical Illness, plus discounted health checks and tests.
* Employee wellness programs covering physical, mental, and financial wellbeing.
* Employee discounts via Bravo Benefit.
* Flexible hours and shift patterns, with opportunities for overtime.
* 25 days holiday (pro-rata), bank holidays, and the option to buy or sell holiday days.
* Monthly bonus potential based on targets.
* Pension scheme with Scottish Widows.
About the Role: Join Travelex as a Travel Service Partner, supporting retail customers with foreign exchange services in a bustling environment, helping ensure their travel experiences start positively.
Key Responsibilities:
* Build relationships with customers to understand their travel needs.
* Act as a travel money ambassador, advising on Travelex products and services.
* Process foreign exchange transactions accurately and efficiently.
* Meet operational, procedural, and customer service goals.
* Handle daily online FX requests and deliveries with attention to detail.
* Follow legal, regulatory, and compliance standards.
Candidate Requirements:
* Excellent communication skills, with a natural ability to build relationships and listen effectively.
* Motivated to succeed, with a positive attitude and a desire to make a difference.
Note: Successful candidates will need to pass reference checks as part of onboarding.
About Travelex: A leading foreign exchange provider since 1976, committed to simplifying international money access for customers worldwide.
Interested? Click apply and start your journey with Travelex!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, sexual orientation, age, marital status, veteran status, or disability.
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