Overview
After Sales Manager role at Innovalift AB. This is a pivotal leadership position responsible for driving the customer journey from post-installation through to end-of-life replacement and delivering a substantial portion of company revenue.
Key Responsibilities
* Improving customer satisfaction via the efficient scheduling of site activities
* Increasing warranty conversion rates
* Increasing customer retention rates
* Prospecting for new portfolio additions
* Growing our key accounts
Your Profile
You’ll hold a professional or technical qualification, or a degree in engineering or a commercial discipline. You’ll be an authentic and inclusive leader with a high level of emotional intelligence, a visible presence, and the ability to inspire and motivate your team. We’re seeking a commercially astute leader with a broad business perspective and a passion for driving change. You’ll bring experience in after sales and/or service leadership, ideally from within the vertical transportation, or a related industry such as HVAC. Your style will be collaborative, energetic, and purpose driven, with a coaching approach that engages colleagues and customers alike.
What We Offer
* Competitive salary and Bonus Scheme
* Generous Holiday Allowance - 25 days annual leave plus bank holidays, your birthday off, and up to 5 extra days based on length of service
* Enhanced Maternity/Paternity Leave
* Company Car or Car allowance
* Company Laptop & Mobile Phone
* Company pension scheme
* Ongoing professional development and career progression opportunities
The role is based at our Aylesbury office, with the expectation that you will spend around 60% of your working week onsite.
How to Apply
Please email your CV and supporting statement to Gartec’s HR Business Partner, Emilia Malatincova: emalatincova@gartec.com
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Manufacturing
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