SWS Regional Resource Coordinator
Location: London, UK
Length: 12 months
Duration: 23/02/2026 – 23/02/2027
Rate: £180.09 per day (Inside IR35)
Hours: 40 hours per week
Job Responsibilities
Collaborating with CSS Delivery Leadership to identify and address workforce needs.
Allocating resources and managing workforce capacity to ensure optimal team performance.
Coordinating with approved suppliers to mobilize workforce resources effectively.
Driving workforce optimization initiatives to meet project and service delivery goals.
Monitoring and reporting on workforce metrics, ensuring alignment with business objectives.
Managing relationships with key stakeholders, including Hiring Managers (HMs), Regional and Global directors, Suppliers, and Employer of Record (EoR) partners.
Handling Purchase Requisitions (PR) and Purchase Orders (PO) as needed.
Ensuring adherence to processes and KPI deliverables and providing communication and interface with all areas supported by WMS.
Supporting other Regional Coordinators globally as needed
Skills: Mandatory Requirements
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Excellent written and verbal communication skills.
Effective supplier and stakeholder management abilities.
Strong time management and problem-solving skills.
Experience in decision making, negotiations, and risk assessments.
Ability to deliver solutions while mitigating or removing obstacles.
Demonstrated ability to present to stakeholders of all levels, from department overviews to budget updates and leadership reports.
Experience in managing workforce plans, budget commitments, resource allocation, progress tracking, and on-time delivery within budget constraints
Experience:
Advanced skills in Excel and the Microsoft suite.
Knowledge of program/project management methodologies such as Six Sigma, PMP certification, or Agile project delivery.
Data analysis and analytics experience.
Exposure to customer support organizations
Qualifications
5-7 years' experience in workforce management, business operations, project management, or workforce strategy.
Tertiary qualifications in Business Administration, Strategy, Finance, or Project Management.