Job Description BaxterStorey /British Airways partnership £14.41 per hour, *£18.01 per hour paid for overtime (*qualifying terms apply) Quick start potential We supply the catering services within the British Airways Lounges and are looking for Experienced Front of House team members/waiting staff to join our team. Working in the fast paced and exciting Heathrow Airport estate, no two days are the same, but this role provides a rewarding experience working alongside a fabulous, friendly, and experienced team. Our mantra is to ensure each, and every passenger is provided with the best possible hospitality experience at any given time. Responsibilities include: Serving Customers Food & Beverages (including alcohol), utilising your charm and attention to detail to deliver a world class passenger experience. Greeting Passengers as they enter the lounge, you’ll be the first impression and beginning of the world class Concorde Lounge experience. You’ll need a warm and welcoming personality, excellent communication skills and a flair for teamwork. Managing a section: buffet, dining, bar, and lounge area, you’ll assume lead responsibility for the ongoing needs of your passengers. Clearing tables quickly and effectively to ensure customers have a clean area to relax in. Always providing excellent customer service. MUST BE ABLE TO FOLLOW SHIFT PATTERN! Rotating Shift - 6 days on 2 days off - 8 hours. All shifts are a combination of morning and afternoon starts. 04:30 Earliest start time 22:30 Latest finishing time It's important you live a commutable distance from the airport if you rely on public transport, considering the start and finish times. For those of you that drive, free car parking is provided. Things to note : To work at the airport, you must have a checkable 5-year history (employment/education/unemployment) and proof of rights to work in the UK. If you've spent more than 6 months outside of the UK within the last years, you'll need to apply for a PCC (police clearance certificate) via the appropriate UK based embassy.