Department: Concierge
Contract Type: Full-Time, Permanent
Location: Newport NP18 1HQ
Rate of Pay: £ per hour + exceptional benefits
Hours: hours across 5 days
REQ ID: REQ5906
Be Part of the Greatest Story in Hospitality
Step into a career where every day is an opportunity to shine. As a Porter, you’ll become one of our valued Hospitality Heroes, helping us deliver unforgettable experiences from Manor to Marina.
What Makes You Our Ideal Hero?
You’re someone who:
Radiates warmth and friendliness
Is reliable, punctual, and proactive
Communicates with confidence and care
Holds a full UK driving licence
Has experience in guest-facing roles (preferred but not essential)
Your Mission – The ‘Yes, We Can’ Way
As a Porter, you’ll:
Deliver a heartfelt welcome to every guest
Assist with luggage, room deliveries, and guest queries
Provide concierge services like transport and local tips
Keep presentation standards high and service seamless
Support the Concierge team in creating magical guest moments
Why You’ll Love Working With Us
We believe in recognising and rewarding our team. Here’s what you’ll enjoy:
Career development from day one
Discounts on dining and hotel stays
Reduced leisure membership fees
Free virtual GP appointments
24/7 wellbeing support
NEST pension scheme
Social Club and appreciation events
Monthly and annual awards
Grow With The Celtic Collection
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
Important Info
We may close applications early if we receive high interest. Applicants must have the right to live and work in the UK. Proof of eligibility will be required. We are proud to be an equal opportunities employer, welcoming applicants from all backgrounds.