Aftersales Manager Required in Salisbury
Our client, a premium franchise-approved car dealership based in Salisbury, is seeking an experienced Aftersales Manager to join their team. This is an excellent opportunity for a motivated professional looking to lead an established aftersales operation within a reputable dealership group.
Benefits:
* Negotiable basic salary plus uncapped bonuses, with the potential to earn up to £70,000 on target earnings annually
* Company car with EV options available
* Enhanced annual leave entitlement, including a day off for your birthday
* Full manufacturer‑approved training and ongoing career development
* Pension scheme with employer contributions
* Staff purchase discounts, loyalty awards, shared parental leave, and life assurance
* Opportunity to work with one of the UK's leading car brands, focusing on innovative electric and hybrid vehicle products
* 45‑hour week, Monday to Friday, with no rota'd Saturday work; occasional Saturday mornings may be required based on business needs
Duties as a Aftersales Manager:
* Lead and manage the aftersales team, including 6 workshop staff, 3 Service Advisors, and 2 Parts Advisors
* Ensure efficient utilisation of workshop facilities to maximise labour and parts sales
* Deliver outstanding customer service, maintaining the dealership's high standards and reputation
* Support colleagues and implement policies aimed at improving customer satisfaction
* Maintain stock levels, workshop performance, and profitability
* Manage scheduling, workflow, and resource allocation within the service department
* Foster a positive team environment and support staff development
Requirements:
* Recent experience as an Aftersales Manager or Service Manager within a medium to large franchise‑approved dealership
* Proven ability to manage sizeable teams and operations efficiently
* Strong leadership skills with the capability to motivate and develop staff
* IT literate with the ability to utilise dealership management systems
* Valid UK driving license with minimal points
* Reside within a reasonable commute of Salisbury
* Focused on achieving high levels of customer satisfaction and driving business growth
If you are an experienced Aftersales Manager looking to progress your career within a well-established dealership, we want to hear from you.
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