Operations Coordinator (Part -Time, 15–20 hrs/week)
Location: Office -based (Woodbridge)
This is an entry -to -mid level operations role supporting the day -to -day execution, coordination, and organisation of a growing ecommerce business. Working closely with the founder, you'll help bring structure, visibility, and consistency to operations, systems, and customer -facing processes.
Key Responsibilities:
- Own the day -to -day operational flow including orders, supplier logistics, and work -in -progress tracking
- Maintain accurate inventory and stock records across all sales channels (with a strong Amazon focus)
- Support in -house fulfilment and assist with the transition to a third -party logistics partner
- Build and maintain weekly operational, sales, and financial reports
- Execute routine financial and operational reports and upload them into internal systems
- Support systems administration, report generation, and data accuracy across tools
- Prepare customer quotations and support basic sales administration
- Respond to customer enquiries and support issue resolution in coordination with tech support
- Coordinate new product requirements across suppliers, compliance, and internal stakeholders
- Provide admin support including trade fairs, travel, meetings, and ad hoc projects
Requirements Essential:
- Highly organised with strong attention to detail
- Comfortable working with spreadsheets, reports, and operational data
- Confident using and learning new systems and online tools
- Proactive, reliable, and comfortable taking ownership
- Clear written and verbal communication skills
Preferred:
- Experience in ecommerce, operations, or systems support
- Familiarity with Amazon or other online marketplaces
- Experience preparing quotes or supporting sales/admin processes
- Curious about using AI tools to work smarter
Benefits - Work directly with the founder in a growing ecommerce business
- Broad exposure to operations, systems, reporting, and customer processes
- Your work will directly impact customer experience and business performance
- Clear opportunity for increased responsibility as the business scales