Robert Half LTD are delighted to be exclusively partnering with CFH Docmail to recruit an experienced and people-focused HR Advisor / HR Business Partner.
Based in Radstock, this role offers hybrid working and a competitive salary DOE.
The Company
CFH Docmail is a leading UK provider of hybrid mail, print and fulfilment solutions, supporting organisations across both public and private sectors. With a strong reputation for innovation, compliance and customer service excellence, CFH combines technology and operational expertise to deliver secure and efficient communication solutions.
The business prides itself on maintaining high standards, a fair and inclusive culture, and a commitment to continuous improvement. This is an exciting opportunity to join a forward-thinking organisation where HR plays a pivotal role in shaping employee experience and business success.
The Role
Reporting to the Group Head of HR, the HR Advisor will act as a visible and trusted front-facing HR presence across the organisation. You will bring best practice HR expertise, working closely with managers and employees to support a positive, high-performing and compliant workplace.
This is a varied and hands-on role, covering the full employee lifecycle, with the opportunity to grow by supporting and developing HR Administrators and the reception team, with ongoing guidance from the Group Head of HR.
Key Responsibilities
* Act as a champion of company culture and values, maintaining a visible presence across the business.
* Coach and support managers on disciplinaries, grievances, capability and performance matters, ensuring compliance with UK employment law and internal policies.
* Manage employee relations cases from planning through to resolution, ensuring fair and compassionate processes.
* Lead investigations into employee conduct and performance issues.
* Maintain accurate and timely HR documentation and reporting.
* Oversee and enhance HR policies, procedures and systems, including updates to the employee handbook.
* Maintain and develop the employee benefits programme.
* Lead recruitment activity, liaising with internal stakeholders and external partners.
* Ensure ongoing compliance with employment legislation, accreditations and Health & Safety requirements.
* Support payroll processes where required.
* Manage absence cases in partnership with line managers and external providers.
* Maintain job descriptions and ensure GDPR compliance within the HR function.
* Support and develop HR Administrators and reception staff, allocating work and sharing knowledge.
* Provide cover for the Group Head of HR when required and attend management meetings.
Person Specification
* CIPD qualified (or working towards).
* Solid knowledge of UK employment law and HR best practice.
* Proven experience managing a wide range of employee relations cases.
* Experience supporting or managing HR administrative teams.
* Strong problem-solving and conflict resolution skills.
* Advanced knowledge of MS Office and HR systems.
* Highly organised, detail-oriented and impartial.
* Empathetic, solution-focused and confident communicator with strong influencing skills.
* Able to remain calm under pressure and manage competing priorities.
* Discreet and professional when handling confidential matters.
* Comfortable working in a fast-paced, dynamic environment.
* Experience within manufacturing or print environments is highly desirable.
* Full driving licence desirable (some travel required).
What's on Offer
* Competitive salary (DOE).
* Hybrid working model.
* Opportunity to shape and influence HR strategy within a growing and innovative business.
* Professional development and progression opportunities.
* Supportive leadership and a collaborative working environment.
* The chance to play a key role in making CFH a great place to work.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.