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Clerical officer

Ashington
Northumbria Healthcare NHS Foundation Trust
Clerical officer
Posted: 24 February
Offer description

Job summary

Applications are invited to join our busy admin team in Medicine at Wansbeck General Hospital.

The successful candidate will support the secretarial teams in managing day to day workload, including transcription of documents created using our digital dictation system

The post holder must be able to use their own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.


Main duties of the job

* To assist in the general efficient running of sub-speciality offices including transcription (digital dictation), filing in electronic patient records, handling post and dealing with telephone enquiries.
* To cover for other Band 2 Clerical jobs as required.
* To act up to Band 3 for short-term absences e.g. annual/sick leave.


About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.


Details


Date posted

23 February 2026


Pay scheme

Agenda for change


Band

Band 2


Salary

£24,465 a year pro rata per annum


Contract

Permanent


Working pattern

Part-time, Flexible working


Reference number

RW


Job locations

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Job description


Job responsibilities

* Work as support to the sub-speciality secretarial teams providing general office duties supporting the clinical care of patients
* Report to Lead Secretary.
* Deputise for Band 3 during leave absences.
* Transcription of clinical & non-clinical documents
* Office support:reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing
* PAS Case Note Manager
* PAS data input for admissions/transfers/discharges/OP clinics
* Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit
* Maintains stationery cupboard
Job description


Job responsibilities

* Work as support to the sub-speciality secretarial teams providing general office duties supporting the clinical care of patients
* Report to Lead Secretary.
* Deputise for Band 3 during leave absences.
* Transcription of clinical & non-clinical documents
* Office support:reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing
* PAS Case Note Manager
* PAS data input for admissions/transfers/discharges/OP clinics
* Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit
* Maintains stationery cupboard


Person Specification


Qualifications / Professional Registration


Essential

* Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
* NVQ Level 2 in customer care/admin or equivalent experience


Desirable

* RSA 3/OCR (or equivalent)
* ECDL


Experience and knowledge


Desirable

* Medical Secretary Training
* Experience of working in hospital-based Health Records or related service within the National Health Service
* Experience in working in NHS
Person Specification


Qualifications / Professional Registration


Essential

* Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
* NVQ Level 2 in customer care/admin or equivalent experience


Desirable

* RSA 3/OCR (or equivalent)
* ECDL


Experience and knowledge


Desirable

* Medical Secretary Training
* Experience of working in hospital-based Health Records or related service within the National Health Service
* Experience in working in NHS


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details


Employer name

Northumbria Healthcare NHS Foundation Trust


Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Employer's website

(Opens in a new tab)

-----------------------------------


Employer details


Employer name

Northumbria Healthcare NHS Foundation Trust


Address

Wansbeck General Hospital

Woodhorn Lane

Ashington

NE63 9JJ


Employer's website

(Opens in a new tab)

-----------------------------------

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