Job Title:
Technical Quality Manager
Location:
Carrickmacross
Department:
Technical / Quality
Reports To
: Quality Manager
Contract Type
: Permanent
Job Purpose
To lead and drive food safety and quality standards as part of the Technical Excellence agenda. This role works closely with the Production Stream to foster a strong food safety and quality culture, manages the Quality Technologists on site, and builds effective cross-functional relationships to ensure compliance and continuous improvement.
Key Responsibilities
Food Safety & Culture
* Champion a culture of food safety across the site.
* Promote positive behaviours and coach team members on food safety principles.
* Ensure all team members are appropriately trained to perform tasks safely.
* Drive safety improvements through behaviour-based safety observations.
Technical Strategy
* Develop technical excellence within operations through training, coaching, and mentoring.
* Support the delivery of the Technical strategy, including KPI improvement and root cause analysis of non-conformances.
* Collaborate cross-functionally to enhance performance.
* Ensure operational teams have strong knowledge of GMP, allergen control, and quality system procedures.
Team Leadership & Development
* Build strong relationships with team members and foster a high-performing team.
* Train the team on OPEX tools, systems, and standards.
* Promote a culture of learning and development through problem-solving and team engagement.
* Communicate goals and targets clearly via team forums and MySuccess.
* Recognise achievements and address performance issues appropriately.
Operational Excellence (OPEX)
* Analyse data to identify improvement opportunities.
* Ensure adherence to standard work through layered confirmation processes.
* Support root cause analysis and continuous improvement initiatives.
Customer & Business Value
* Deliver the Quality agenda through production teams to ensure top-quality products.
* Act as a values champion and lead cultural survey action plans.
* Provide training and support for routine factory-based food safety and quality inspections.
Essential
* Proficient written, numerical, and verbal communication skills.
* Fluent in English (oral and written).
* Ability to record, interpret, and analyse key process data.
* Experience with Technical Standards and GMP.
* Strong problem-solving and troubleshooting skills.
* Proficient in MS Office tools.
* Understanding of lean tools and formal problem-solving methodologies.
* Detailed understanding of relevant production processes.
* HACCP Level 4 certification.
Desirable
* Experience in coaching and mentoring.
* Familiarity with OPEX tools and systems.
* Diploma or Degree in Food Safety, Food Technology, or a related discipline.