Overview
Recruitment Administrator at Stonebridge - Mortgage & Insurance Network. Basildon, England, United Kingdom. This is a full-time, permanent role with hybrid working from home and on-site at Basildon (3 days in the office, 2 days working from home per week).
Salary: £22,500 per annum. This pay range is provided by Stonebridge - Mortgage & Insurance Network. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Due to our growth, we are looking for an enthusiastic team player with admin experience (or transferable skills with an aptitude to learn) to provide a timely and accurate support service to our Onboarding Team. As a Recruitment Administrator, you will join us on a full-time, permanent basis, hybrid working from home and our Basildon site (3 days in the office, 2 days working from home per week).
About us
At Stonebridge, our employees tell us we are a great place to work. We are passionate about what we do, our people matter, their opinions, insights and enthusiasm are key to our success. We value and look after people, are big on employee wellbeing, we are socially and environmentally responsible and like to get involved in charity work. We consistently look for ways to create a better future, back each other and, most importantly, to do the right thing.
Our Benefits
* Great company culture
* Competitive salary
* Performance related bonus (non contractual)
* 22 days annual leave + your birthday off + up to 3 more annual leave days linked to years of service
* Company Pension with optional matched contributions up to 1.5%
* Flexibility to work from home
* Free breakfast, lunch, fresh fruit snacks, hot and cold drinks when in the office
* 2 days off per annum for charity / community volunteering
* 2 half days paid leave for wellbeing
* 1 day paid leave for team volunteering
* Full programme of employee engagement activities
* Company reward and recognition schemes
* Retail discounts and cash back platform
* Salary sacrifice schemes for home and tech, cycle to work, pension scheme
* Company sick pay
* Option to buy/sell up to 5 additional days annual leave
* Gym subsidy
* Employee Assistance Programme
* £500 employee referral scheme
* Death in service insurance cover
* Critical illness insurance cover
Responsibilities
* Support a team of onboarding partners who process applications from new mortgage firms to join the Stonebridge Network; provide admin support to help the team stay within standards and timelines.
* Process applications to standard and within timelines; assist with completing processing of all applications (new Introducer and Licence requests, and Admin cases) in a timely manner.
* Know the full criteria, requirements and timelines for processes covered within the Onboarding Department; flag workload concerns to Senior Onboarding Partner / OB Manager and agree contingency measures.
* Manage incoming calls/emails to standard and within timelines; monitor volumes and turnaround times of calls & emails.
* Ensure member update requests are processed within standard timelines (e.g., reference requests, changes to company details, leavers).
* Maintain knowledge of processes and requirements for member requests (e.g., reference requests, licence changes, leavers, admin applications) and escalate as needed.
Ideal Candidate / Qualifications
* Reliable, enthusiastic, quick to learn
* Admin experience or strong transferable skills
* Organised and a good team worker
* Good verbal and written communication skills
* Efficient and accurate keyboard skills
* Strong attention to detail
Seniority level
Entry level
Employment type
Full-time
Job function
Human Resources
Industries
Banking
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