We're Hiring: Client Relations Administrator Location: Heaton Mersey Full-Time, Permanent | Competitive Salary Benefits Are you ready to bring your attention to detail and organisational excellence to a role where you'll truly make a difference? Mattioli Woods is seeking a motivated IFA Administrator to ensure seamless, accurate, and timely processing of client transactions while delivering exceptional support to our advisers and clients. What We’re Looking For: Experience: Minimum 1 year’s experience working within an IFA practice or provider environment Understanding of pension and investment products Experience with IO systems desirable Skills: Excellent interpersonal and communication skills High level of accuracy and attention to detail Self-motivated with a proactive approach Strong organisational skills with the ability to multitask effectively Professional telephone manner What You’ll Be Doing: Client & Transaction Management: Manage your workload using a personal diary system to consistently meet deadlines Handle client and consultant queries professionally via phone and email Process complex transactions including Transfers, Top Ups, Withdrawals, Income, Contributions, Fund Switches, Bed & ISA, and Protection transactions with accuracy and efficiency Administrative Excellence: Manage new business post and maintain comprehensive client records on back-office systems Support internal compliance procedures and meet third-party provider requirements Cover receptionist duties including post handling, answering phones, greeting clients, and liaising with suppliers Why Join Us? Mattioli Woods is a trusted name in wealth management, delivering personalised strategies and excellent client service. Join our Client Relationship Team and be part of a supportive and professional environment where your contribution is valued. Enjoy hybrid working after probation, flexible hours, and a generous benefits package including extra holidays, pension, and access to Benefit Hub discounts. ✨ Apply Now and take the next step in your career with Mattioli Woods!