Customer Service Consultant
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We are looking for a Technical Service Consultant to join our client and support them in the completion of projects managing technological platforms.
Our client specialises in working with businesses that develop applications. You will be providing technical support to their clients via emails, phone calls and site visits.
Role responsibilities of a Service Consultant :
* Lead the creation, monitoring, and refinement of project direction, approach, and key deliverables.
* Collaborate with colleagues, providing support and expertise on ongoing projects
* Partner with growing businesses and engage key stakeholders to drive successful project outcomes
* Develop strong relationships with internal and external stakeholders.
* Identify and proactively manage key risk areas
* Adapt communication and interaction styles effectively to suit diverse audiences, situations, and desired outcomes
An ideal candidate for the Service Consultant role would have:
* Proven ability to learn new skills and systems quickly
* Strong analytical and decision-making skills
* Minimum of 1 year of hands-on experience with monday.com or similar
* Strong presentation and facilitation skills
* Experience working in a client-focused environment
* Proven ability to independently manage workload and meet targets
* Excellent written and verbal communication skills
* Willingness to travel throughout the UK & Europe where necessary
For more information on this role, please contact Juls Bujalska on 01453 852541 or send a copy of your CV to Julia.bujalska@omegaresource.co.uk
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology, Customer Service, and Project Management
* Industries
IT System Custom Software Development, IT Services and IT Consulting, and Telephone Call Centers
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