JD Sports Fashion in Rochdale is looking for a Service Desk Analyst for the PM shift. The role involves providing 1st and 2nd line technical support, resolving hardware/software issues, and log management using ITSM tools. Candidates should have strong communication skills and experience in an ITIL environment, along with a focus on customer service. Familiarity with Microsoft Windows 11, Office 365, and IP Telephony is crucial. The position demands flexible working hours and physical tasks including lifting up to 25 kg.
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