Customs Clearance Agent
Cwmbran
Permanent
Our client is a well-established international freight forwarding company currently expanding its customs and logistics operations across the UK and Europe. Due to continued growth, they are looking to appoint a detail-oriented Customs Clearance Agent to join their customs team based in Pontypool.
This role will play a key part in ensuring import and export shipments are processed efficiently and in full compliance with HMRC regulations. The successful candidate will be responsible for preparing customs declarations, supporting customers with clearance queries and working closely with internal teams and external authorities to keep freight moving smoothly.
Benefits
Salary of up to £30,000
Laptop and Mobile phone
Private Medical Healthcare
Discounted Gym Membership
Holidays + bank holidays + Birthday leave
Additional holiday accruel each year worked – up to 7 additional days
Wellbeing support programme including mini health checks
Role Responsibilities
Preparing and submitting import and export customs declarations
Ensuring all declarations comply with HMRC regulations, including tariff classification, valuation and origin requirements
Supporting customers with queries relating to duties, VAT and customs clearance processes
Liaising with HMRC, ports, freight teams and internal departments to resolve clearance issues
Monitoring shipments and ensuring customs processes are completed within required timeframes
Maintaining accurate records of customs documentation and declarations
Ensuring compliance with all customs regulations and company procedures
Supporting the wider freight and logistics teams to ensure smooth international shipment processing
Essential Skills & Experience
Previous experience within customs clearance, freight forwarding or customs compliance
Experience preparing import or export customs declarations
Good understanding of HMRC customs procedures and documentation requirements
Strong organisational skills with excellent attention to detail
Ability to work effectively in a fast-paced logistics environment
Strong communication skills when dealing with customers, authorities and internal teams
Ability to manage multiple shipments and deadlines simultaneously
If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.
At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.
THOMAS Professional is acting as an agency on behalf of the client for this position.
THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
IND1