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Commercial motor claims handler

Norwich
Aviva Careers
Motor claims handler
Posted: 23h ago
Offer description

Our standard full-time contracts are for 35 hours per week (with options for part time working).However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for a 40 hour contract following your Team Leader's approval.

Due to continued growth in this area of the business, we have some exciting opportunities available in our Commercial Lines Motor Claims Team, where you could be dealing with trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more!

Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you.

These are permanent roles will involve hours covering ouropening times of 8.00am to 6.00pm (Monday Friday)

A bit about the job

Your role will be to support our customers or brokers through the journey of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles, paying out vehicle settlements, or giving updates on repairs or liability.

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