Your responsibilities:
Specific responsibilities include (but not limited to):
· Design a comprehensive AI-driven solution using Azure OpenAI to capture and analyse stakeholder sentiment and feedback from multiple data sources, including emails, meeting recordings, consultation responses, and survey feedback.
· Develop a scalable architecture that supports the integration of various data sources such as Salesforce, BI scores, CSAT scores, media coverage, and meeting notes.
Data Capture and Storage:
· Implement automatic and manual data capture mechanisms to store data centrally.
· Ensure data storage solutions comply with legal and regulatory requirements and enable traceability for auditing purposes.
Data Analysis and Reporting:
· Utilize AI tools to analyze themes and sentiments from the captured data.
· Develop user-triggered synthesis reports and dashboards that provide insights into stakeholder sentiment and health indicators.
· Implement search and filtering capabilities for data synthesis and reporting.
· Develop dashboards and visualization tools to display data and insights for stakeholder groups and use cases.
Your Profile
Essential skills/knowledge/experience:
• Experience with Salesforce integration and BI tools.
• Familiarity with media monitoring and sentiment analysis tools.
• Knowledge of creating and managing dashboards for data visualization.
• Strong communication