ROLE
Trade Counter Assistant / Driver
Overview
Eurocell are a stock market listed plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, and we are looking for great team players to grow with us.
Hours
22 hours per week - Permanent role
Salary
£27,936 basic salary per year Pro Rata
Bonus/OTE
Realistic total earning potential of up to £31,536 per year Pro Rata
Benefits
* Healthcare Cash Plan
* 3x Salary Life Assurance
* High Street Discounts
* Staff Discount
Base
Site Based
What We Offer Our Trade Counter Assistants
* Very competitive basic salary
* Excellent monthly bonus scheme
* 25 days holiday, plus statutory holidays (normally 33 days in total per year)
* Free Healthcare plan for all employees
* Enhanced Maternity and Paternity benefits
* Free Life Assurance Plan of 3x annual salary
* Christmas shutdown
* Option to join the Eurocell Share Save Scheme
* Company Pension Plan
* Employee discount on Eurocell products
* Discounts across many well-known online and high street retailers
* Training and career development opportunities
* Employee Assistance Programme (Care First, 24/7)
* Colleague Referral Programme
What Our Trade Counter Assistants Do
* Hands-on, lead by example, and work with the Branch Manager and Branch Supervisor in day-to-day operations
* Trade counter sales to achieve targets; communicate product knowledge to customers
* Provide exceptional customer service and support to new and existing customers
* Picking, loading and delivering products via Eurocell trucks and vans
* Route planning, safe driving and maintaining vehicle cleanliness
* Support Branch Manager with actions and activities on time, in full
* Compliance with Health and Safety, policies and procedures
* Maintain customer service standards and branch sales targets
* Support delivery of sales targets while developing customer relationships
* Assist with branch operations and support colleagues as required
* Maintain branch standards including warehouse and stock management, front of house cleanliness and POS
What We Need From Our Trade Counter Assistants
* Passion and energy to deliver exceptional customer service and achieve targets
* Hands-on, customer-focused approach; confident to engage with customers
* Commercial mindset to drive sales and maximise margins
* Good organizational skills and ability to prioritise
* Confident IT user with experience of MS Office and industry software (e.g., SAP)
* Full and valid driving license essential; FLT licence could be an advantage
* Stock take experience could be advantageous
* Comfortable working in a small team and, on occasion, alone
* Experience in a similar role in a trade/builders merchant/retail/uPVC environment could be an advantage
What We Offer Our Trade Counter Assistants (Additional)
* Colleague benefits and ongoing development opportunities
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