Resident Services Associate – Part Time – Southampton
Southampton
Build to Rent
£13.5k
Location
:
Southampton
Salary
:
£13,500
Type
:
Part-Time, Permanent (20 hours/week)
Shift Pattern:
2.5 days per week, including 1 in 3 Saturdays (9am–6pm). Weekday hours flexible and open to discussion. Bank Holiday cover required.
Looking for a part-time role in a vibrant Build to Rent community? One Property Recruitment are delighted to be working with the UK's largest listed residential landlord, to recruit a
Resident Services Associate
for their beautifully managed apartments in
Southampton
.
This is a fantastic opportunity for someone with a background in hospitality, travel, or customer service who thrives in a resident-first, fast-paced environment. You'll be the welcoming face at reception, the organiser behind the scenes, and the go-to person for residents—all while working just 2.5 days a week.
What You'll Be Doing
* Deliver Grainger's customer service strategy and standards
* Carry out meet & greet, parcel handling, inspections, lettings viewings, and ad-hoc tasks
* Support tenancy and income management, amenity space upkeep, and void/unit management
* Promote resident engagement and build strong relationships with external partners
* Maintain high Health & Safety standards across the development
* Work closely with the wider Grainger team to ensure seamless service delivery
What You'll Bring
* Experience in hospitality, travel & tourism, or market rental properties
* Strong communication and interpersonal skills
* Awareness of Health & Safety and ability to implement it on site
* Professional appearance and a passion for customer service
* Ability to work independently and as part of a team
* Bonus points for property/customer service qualifications or event experience
Why You'll Love It Here
* Flexible working pattern with limited weekend work
* Be part of a socially responsible, resident-first company
* Work in a development that feels more like a hotel than a rental block
* Join a supportive team with real opportunities for career growth
* Competitive salary and benefits
* Be part of a company committed to sustainability, diversity, and inclusion
How To Apply
Please get in touch with
Katie Altoft
at
.
Want to chat first or explore other opportunities in BTR, PBSA or Co-Living? Reach out to Katie directly at the same email.
One Property Recruitment
are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We're reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.
Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.
Posted by
Stephanie Jobson
Managing Director
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