About us Northwood is a family-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away-from-home and consumer market. Our mission is to be the market-leading partner of choice in the away from home tissue industry. One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end-user product converting, storage and transportation. Our remit is huge, with a portfolio of products covering two key systems brands, professional wiping, commodity, consumer paper and private label. We sell into a distribution network spanning the UK, Ireland and Europe, which in turn service markets such as healthcare, hospitality, hotels, engineering, janitorial, catering and education. We are a highly successful, award-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain. We differentiate ourselves by excelling in product quality alongside market-leading service and sales support. About the Role We are seeking an accomplished National Account Manager to join our commercial team. Reporting directly to our Head of National Sales, you will strategically manage some of our key national distributors while also opening new distribution channels into the Away from Home market. This role is field-based and home-based. Job Opportunity About you We’re looking for a commercially astute leader with a strong track record of shaping and executing growth strategies. You must excel in high level account management, complex negotiation, and long term account development. Your approach should be proactive, analytical and improvement driven. With a strong emphasis on delivering excellent service to your customers, as well as being resilient, results oriented, and motivated by delivering sustained commercial performance. Key Responsibilities Lead the development and execution of strategic sales plans that drive sustainable revenue growth. Identify and capitalise on new market opportunities through targeted research, insight driven planning, and disciplined pipeline management. Deliver compelling proposals, quotations, and commercial presentations aligned to customer and business objectives. Partner closely with the Head of National Sales to shape strategic priorities and deliver against ambitious growth targets. Strengthen and expand relationships with senior stakeholders across national accounts, ensuring long term partnership value. Drive commercial performance within key customers, holding accountability for multi million pound portfolios. Design and deliver product sales training programmes to enhance distributor capability and drive market penetration. Act as a senior point of escalation for service matters, collaborating cross functionally to ensure rapid and effective resolution. Lead account review forums to assess performance, optimise plans, and shape future campaign activity. Contribute to the development of long term customer strategies and broader sector growth plans. Company Benefits Company pension Life assurance Sick pay Free company products Free on-site parking Food, retail, holidays, cinema, and gyms discounts Wellness programmes, including Employee Assistance Program and OnDemand GP service Free early access to pay scheme Salary sacrifice schemes Employee referral scheme Essential Skills DEI Statement At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all.