RN, Registered Nurse - Transfer Center *4 Houston*
Join to apply for the RN, Registered Nurse - Transfer Center *4 Houston* role at TieTalent
RN, Registered Nurse - Transfer Center *4 Houston*
2 days ago Be among the first 25 applicants
Join to apply for the RN, Registered Nurse - Transfer Center *4 Houston* role at TieTalent
Summary
The Registered Nurse Transfer Center is responsible for evaluating, coordinating, processing, screening, and documentation of patient transfers into the CHRISTUS Health System. The CHRISTUS Transfer Center RN will collaborate with relevant business partners for appropriate level of care and transport of patients into the CHRISTUS Health system. The CHRISTUS Transfer Center will be responsible for obtaining appropriate medical and demographic information and coordinating communication between the referring and receiving physician as well as between healthcare facilities. The CHRISTUS Transfer Center RN will efficiently engage appropriate departments in the transfer process. The CHRISTUS Transfer Center RN will utilize problem solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED and inpatient staff to ensure the effective and efficient transfer of every patient. This position requires the full understanding and active participation in fulfilling the Mission of CHRISTUS Health. It is expected that the associate demonstrate behavior consistent with the Core Values. The associate shall support CHRISTUS Health’s strategic plan and the goals and direction of their Performance Improvement Plan (PIP).
Responsibilities
* Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i.e., physicians, case managers, nurses, administrators, and colleagues)
* Maintains a high level of professionalism at all times
* Maintains a patient-centered mentality at all times
* Anticipates and prioritizes critical transfer issues
* Appropriately escalates concerns/barriers that require administrative judgment based on hospital policies and procedures
* Accepts new assignments and performs additional duties as requested in a professional manner
* Works collaboratively with team members, following specific protocols, policies, procedures, and established resources to ensure appropriate and efficient transfer
* Maintains timely knowledge of all current and future transfer requests
* Collaborates with CHRISTUS hospital’s ED, House Supervisors, Administrators, and physicians to ensure appropriate and timely transfer
* Works closely and proactively with House Supervisors to understand daily capacity, availability, and patient flow
* Remains proficient in EMTALA
* Utilizes organizational and prioritization skills for multiple complex tasks
* Utilizes problem-solving skills to make quick decisions
* Maintains proficiency in computer systems and databases for patient care, data collection, monitoring, and evaluation
* Responds to all callers with the aid of computer systems and databases
* Proficient in using transfer center software and knowledgeable in Meditech
* Attends team meetings, in-services, and trainings to stay updated on software systems and new processes
* Establishes and maintains awareness of hospital’s medical staff, services, and special programs
* Communicates with House Supervisors to access bed availability and service changes each shift
* Collaborates with team members to maintain standard call lists
* Regularly updates service availability and contact information
* Stays informed on new physician/service changes through emails and meetings
Requirements
* Associate's Degree in Nursing
* RN License in the state of employment or compact license
* BLS certification
Work Type
Full Time
Location
Houston, TX
Experience
Healthcare
Languages
English
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Healthcare
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