Customer Service Representative
£30,000 + 10% Bonus £3000
Paid overtime (Saturdays plus Bank holidays - £3000)
Earning potential - £36,000
Hybrid | Award-Winning Tech Insurance Brand | Central London HQ - 3 days a week onsite
Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.
If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot.
The Role
You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high.
Why You’ll Love It Here
* £30k + 10% performance bonus
* Paid overtime (Saturdays once a month – time & a half)
* Hybrid working – 3 days in-office
* Vitality private healthcare
* 25 days holiday
* Fast-track career progression
* Inspiring team and leadership
You Bring
* Contact centre/live chat/email support experience
* Insurance, banking or FCA-regulated environment knowledge
* Zendesk a plus
* Sharp communication skills
* Entrepreneurial mindset & team spirit
* Degree educated
Join a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition.
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