Production Account Manager (Packaging)
Leeds (hybrid working will be an option)
Salary; Dependant on experience
Brief
Provide an exceptional customer experience building and retaining strong, sustainable client relationships. You will take ownership of the project lifecycle and budgets to ensure best in class delivery of all end-to-end creative/graphics projects, creating a brighter future for your clients and for the business.
Company: Working for a global packaging and branding agency on some of the major FMCG clients
Roles & Responsibilities
* Establish and build strong relationships with the client, using clear communication in person and supported by email.
* Effectively communicate client requirements through relevant and detailed creative briefs, whilst ensuring schedules, reviews and presentations are met.
* Drive seamless communication between all stakeholders to ensure projects can be delivered as efficiently as possible.
* Drive creative excellence, crafting and mastery within your team, suggesting considered solutions to any challenge.
* Managing client project finances & budgets with support from SAM and AD.
* Write briefs
* Obtain purchase orders from clients prior to work beginning
* PO chasing-overview of anything outstanding to support AD
Experience Needed
* Must have previous experience of the Packaging industry and POS (desirable but not necessary POS)
* Must have previous experience of doing an Account Management role
* Strategic planning
* Knowledge of print processes or repro i.e Flexographic, Lithographic and Gravuree
* Knowledge of design, retail, brand and packaging
* Strong organisational skills along with ability to multi task.
* Excellent communication skills both verbal and written.
* Good attention to detail.
* Flexible and hardworking.
* A team player, with an efficient and proactive approach.
* Smart appearance and professional attitude.
* Approachable and trustworthy.
* PC literate - Microsoft Office, Adobe Acrobat.
* Experience of industry web based briefing and approval systems.
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