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Front of House Receptionist – Dental Concierge (Luxury Experience Essential)
Location: Manchester, M30
Full-Time | Permanent | In-person
Join one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in Manchester’s thriving luxury health & wellness scene. We’re looking for individuals with backgrounds in luxury hotels, five-star concierge services, premium retail, or private members clubs to deliver an exceptional client journey and help redefine the modern dental experience.
What We’re Looking For
We’re seeking a highly polished, service-obsessed professional to be the first face and voice of our new Manchester clinic – someone who thrives in a refined, fast-paced environment where service excellence is a way of life.
You’ll act as the vital link between our clients and clinical team, delivering a seamless and memorable front-of-house experience that reflects the brand’s premium identity.
This role is perfect for you if you:
* Have experience in luxury hospitality, high-end retail, private healthcare, or concierge services
* Are naturally warm, articulate, and impeccably presented
* Thrive in environments where discretion, attention to detail, and professionalism are non-negotiable
* Are organised, proactive, and confident managing schedules and client interactions
* Enjoy building relationships and making clients feel truly valued
* Are seeking career progression in a brand that's elevating dentistry to new heights
* Want to be part of a luxury health & wellness brand making waves in Manchester
Key Responsibilities
* Welcoming clients with elegance, warmth, and discretion
* Managing appointments, phone calls, and emails with meticulous attention to detail
* Supporting client onboarding, follow-ups, and treatment scheduling
* Coordinating with the clinical team to ensure a smooth daily flow
* Delivering a consistently five-star experience throughout the client journey
* Representing Yorkshire Dental Suite with pride and professionalism
Ideal Background
* Front Office / Guest Relations in 5* Hotels or Private Members Clubs
* VIP Client Care in Luxury Retail
* Concierge or Reception in Luxury Hospitality
* Private Healthcare or Aesthetic Clinics
* (Dental experience not required – full training provided)
What We Offer
* Competitive salary of £25,000 - £30,000 per annum
* Bonus structure & company pension
* A stylish, design-led working environment in central Manchester
* Fast-tracked progression into leadership or management roles
* Regular team socials and brand events
* Ongoing personal and professional development
Working Hours
Monday to Saturday
Application Requirements
Due to anticipated high interest and limited interview availability, please only apply if you are available for in-person interviews in Manchester.
To apply: Please send your CV and a short cover letter explaining how your background in luxury service makes you the ideal fit for this role.
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