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Duty manager

Bath
Front of House
Duty manager
Posted: 13h ago
Offer description

Be a Duty Manager but most importantly be you!

At our hotel we want our people to be themselves and that means you. Join our team and here is what you’ll get for being yourself:

* Free parking for team members
* Flexible working hours – Full time role working 5 out of 7 days on flexible rota
* Progression and training opportunities throughout Kaleidoscope Collection
* Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
* Discount on eating, drinking, and sleeping at all of our properties
* £500 refer a friend scheme
* Work in a stimulating environment as part of a diverse community of people
* Be part of a team who live and breathe our purpose

Set in the beautiful city centre of Bath, Dukes, with its traditional vibe offers our guests the chance to stay at one of the city’s most prestigious street addresses. This beautiful boutique seventeen‑bedroom Bath Guest House occupies two magnificent Georgian Townhouses on Great Pulteney Street, one of the finest boulevards in England.

What’s it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you’re new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you’est you, you can be; it makes working in this hotel that little bit more exciting.

We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!

Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels/


As Duty Manager what you’ll be doing

* We all know the Duty Manager is the master of all trades so how do we describe the job… Let’s say you’ll be there for the good times and you’ll be there for the tougher times too
* Your guests and team members while know when you are on duty. You will be there to support and answer queries, resolve problems and have the ability to anticipate what is round the corner
* You’ll need to be comfortable with admin as our Duty Managers use all hotel systems and will at times be producing and sharing collateral for the hotel too
* The team here are hands on and while you’re going to spot rota problems or sign for a delivery during our busy times you may find yourself helping with a busy check in, serving a few dishes in the restaurant or throwing some cocktails (all in one day!)
* This is a management role so you will be overseeing the team and helping the departmental managers provide the best service we can without compromising on our standards


What happens next with your Duty Manager application?

Attract our attention with your application and we’ll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team!

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