Description & Requirements
The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of Bloomberg products and clients in the wider context of financial markets. After a comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department. In this role you will provide 24/7 support for Bloomberg Professional Service users worldwide, answering queries submitted via the ‘Instant Bloomberg’ chat system. You will respond to more than 12,000 questions a day in over 15 languages, helping portfolio managers, traders and other professionals to maximize the value of Bloomberg’s products.
Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements. You will work closely with Sales to deliver strategic initiatives, support product roll‑out and onboard clients, and ensure they can use tools and features to work smarter.
As you deepen your knowledge, you will have the opportunity to enter our sales department. We are the face of Bloomberg for our clients, managing relationships, growing revenue, and identifying new business opportunities by understanding client workflows and presenting the most appropriate solutions across our enterprise offerings.
What’s in it for you?
You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets – industry principles, market players, asset classes – while learning the functionality and analytical tools Bloomberg offers. You will join one of our Analytics teams, delivering exceptional customer support and continuing to develop your knowledge through specialist training. Multiple opportunities exist to advance across the department or the company, with most Analytics representatives progressing to sales or to leadership roles within specialized support teams.
Who you are?
You understand the drivers behind market‑moving stories and events. You are a solution‑finder with a passion for providing exceptional customer service in a changeable environment, and a desire to build a client‑facing career that emphasizes credibility and relationship building.
You’ll Need To Have
* Business fluency in Spanish, in addition to English (written and verbal)
* Eligibility for UK Skilled Worker under the New Entrant Requirements, with sponsorship available for this role*
* A bachelor’s degree (or above) or relevant work experience
* Ability to multitask and resolve client inquiries while proactively identifying sustainable workflow solutions for clients
* Demonstrated interest in the financial markets and an aspiration to work in the financial services industry
* High critical‑thinking and problem‑solving skills
* The desire to learn and adapt quickly in a progressive training and client‑facing environment
* The ability to demonstrate resilience and agility in a changeable environment
* A commitment to achieve the highest levels of efficiency and effectiveness
* Ambition to pursue a client‑facing career, with a keen interest in relationship management and sales
* Outstanding communication skills (both written and verbal)
* Willingness and ability to travel around EMEA to meet client business needs
* Adaptability to occasionally work weekends or on a bank holiday (weekday off in lieu)
We’d Love To See
* Demonstrated exposure to Python or other coding languages (preferred)
* Previous experience engaging with clients in a relationship management capacity
* Beginner to intermediate experience with Excel and/or VBA
#J-18808-Ljbffr