Crematorium Technician Business Support
Location Altrincham Crematorium, Whitehouse Lane, Dunham Massey, Altrincham, Cheshire WA14 5R
Hybrid working is not an option with this position.
Salary range Career grade Band 3 - Band 4 (Appointment and progression will be based upon qualifications, experience and achieving required competency levels)
Starting at Band 3 (£25,989 £28,142)
Working Pattern Full time
Working hours 36.25 hours per week. Monday to Friday with some weekend working required. A flexi-time system is in operation.
Contract type Permanent
About the Role
We have a vacancy within our Bereavement Services team for a business support role which will include assisting with our Pet Crematorium. There will be an opportunity for career advancement in the future, if this is something you want to consider. Based at Altrincham Crematorium, you will report to the Deputy Bereavement Services Manager and provide a professional, respectful and caring administration support service. You will assist Funeral Directors, Clergy, Members of the Public and Monumental Masons with the Cremations and Burials that take place within Trafford Borough’s 5 Cemeteries. Good communication and customer service skills will be important as you will regularly deal with the bereaved before, during and after funerals so you will also need to be resilient. You must be willing to assist our Pet Crematorium team with their operations.
We are keen to recruit someone with the right values and behaviours that can help us ensure we can provide an ongoing service of the highest quality to the bereaved and visitors. The customer experience is at the heart of everything we do.
About you
You will be a people person with a sympathetic nature and able to converse on all levels. Have a good telephone manner, be computer literate and able to complete records with accuracy. A background in a customer focused role would be advantageous. If you enjoy working in a small team and have an interest in learning new tasks and taking responsibility, this could be the perfect role for you.
About us
Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.
Our vision: Trafford where all our residents, businesses and communities thrive.
Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.
Additional Information
Being flexible and working on a rota basis; covering the core hours of the office opening time of 8:30am 4:30pm and additional service times where booked.
Car User driving licence and access to a vehicle
Willing and able to travel to sites within the Trafford Borough
Occasional unsocial hours/weekend working required maximum of 5 Saturday/Sunday per annum and covering late night duties up to 7pm on occasions to meet service needs
CONTACT DETAILS
For an informal discussion, or to find out more about the role, please email or call David Jennings 0161 912 1515 or email: dave.jennings@trafford.gov.uk.
About the benefits
You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.
To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)
OTHER RELEVANT INFORMATION
Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com
For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor and we won't be able to support with your work visa.
Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)
Role Profile
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