Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way. Manages all aspects of endpoint hardware, including device support, configuration, and disposal. Provides end-user support as needed. Maintains site-specific hardware inventory. PRIMARY DUTIES Performs analysis, diagnostics and problem resolution independently; evaluates and tests hardware and software; supports and troubleshoots office automation tools, peripherals and data network connectivity. Provides in-person/desk-side support as needed, either by request from end-user or as dispatch from IT. Consults with customers to determine IT workstation requirements. Analyzes requirements, proposes and demonstrates technical solutions; ensures acceptable product installation and provides some user training. Functions as a team member on projects under the supervision of Manager Uses standard team/department methods and processes to complete work Maintains hardware inventory, including spare parts and repair tools; coordinates purchasing and repair for all operational areas. Establishes technical and business proficiency through formal education and project assignments. Participates and supports disaster recovery initiatives and change management standards and procedures. Interacts in a cross-team capacity to meet customer and organizational needs. Available for after-hours support on an as-needed basis Performs duties consistent with the company’s AAP/EEO goals and policies. Performs other duties as required/assigned by manager. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Bachelor’s degree or equivalent work experience. 1 years’ experience in desktop computing and software. Strong knowledge of end user technology Good analytical, problem solving and organizational skills Ability to operate independently and as part of a team. Ability to establish and maintain effective working relationships. Good oral and written communication skills. WORKING CONDITIONS Normal office environment or Warehouse Environment. Some travel required. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. Our diverse and inclusive corporate culture starts with the recruitment process. We are committed to being an equal opportunity employer. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.