Hybrid – 2 days a week from the office (London / Manchester / Glasgow / Newcastle – Hybrid) | Permanent
Linking Humans is supporting a leading global consulting organisation that is expanding its ServiceNow consulting capability. They are looking for a Senior ServiceNow Consultant to help deliver high-impact ServiceNow solutions that improve business processes, customer experience, and operational efficiency.
This role combines ServiceNow development, consulting, and solution delivery, working closely with clients and internal teams to design, configure and enhance ServiceNow platforms across enterprise environments.
Key Responsibilities
* Design, configure and implement ServiceNow solutions across enterprise environments
* Work with stakeholders to gather requirements and translate them into scalable ServiceNow solutions
* Develop and customise ServiceNow applications, workflows, and integrations
* Implement solutions using ServiceNow capabilities such as Virtual Agent, automation and workflow optimisation
* Collaborate with cross-functional teams to deliver end-to-end ServiceNow implementations
* Support testing, deployment, and platform optimisation activities
* Provide guidance on ServiceNow best practices and platform capabilities
Skills & Experience
* Strong experience working with the ServiceNow platform in consulting or delivery roles
* Experience configuring and developing ServiceNow applications, workflows and integrations
* Understanding of ITSM and ITOM processes
* Experience with ServiceNow Virtual Agent, automation or RPA tools
* Strong JavaScript development and platform customisation experience
* Excellent stakeholder engagement and problem-solving skills
Additional Requirements
* Ability to obtain Security Check (SC) clearance
* Applicants must have lived in the UK continuously for the last 5 years