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Job Description
The Stockroom Manager is responsible for the flow of merchandise from a central point of delivery to the retail sales floor, an internal destination, or into a shipping or delivery process. Responsibilities include receiving, unpacking, processing, organizing, storing, packaging, and labeling merchandise.
Main Responsibilities
BRAND REPRESENTATION
* Complete monthly reviews for your team.
* Maintain professional behavior on premises, remaining calm when dealing with customers and colleagues.
* Promote the brand by wearing KIKO products as part of your uniform, in line with image and brand guidelines.
* Assist management during events like stock takes and promotional activities.
* Adhere to brand values and traits at all times.
STOCKROOM MANAGEMENT
* Coordinate and evaluate the stockroom operations.
* Engage in process improvements, inventory control, and use of LS system.
* Replenish stock on the sales floor as needed.
* Conduct inspections to ensure safety standards, coaching team members as necessary.
* Monitor, report, and improve stockroom performance.
* Plan layout of stockroom and storage areas.
* Approve inventory adjustments.
* Assist customers and sales associates with stock inquiries.
* Follow safety procedures, especially when lifting and moving heavy items.
* Report issues to store management.
* Participate in store meetings and assist with store and stockroom cleanup during closing shifts.
PROCEDURES & POLICIES EXECUTION
* Ensure store compliance with KIKO standards.
* Follow procedures outlined in the KIKO Store Book and by the Store Manager.
* Maintain standards in store layout, merchandising, housekeeping, and customer care.
Job Requirements
* Minimum 3 years experience in stockroom management.
* Strong organizational skills and attention to detail.
* Leadership and team motivation abilities.
* Proficiency in inventory management systems.
* Excellent communication and interpersonal skills.
* Knowledge of retail operations and procedures.
* Flexibility to work weekends and holidays.
* High school diploma or equivalent; additional education is a plus.
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