Senior contract manager

Annual salary: up to £64,015.00

Senior Contract Manager

Location: Thurrock

Salary: £64,015 per annum

Hours: 42.5 hours per week

Fulltime - permanent Monday - Friday

A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company.

Role Criteria

• Development and implementation of budgets and strategies to maintain and grow the business
• Development and sustainability of key Client/Stakeholder relationships ensuring high quality customer relationship management
• Leadership and direction for the contract delivery and support teams
• Delivery of all KPI targets and the implementation of strategies aimed at maximising performance
• Commercial responsibility for each contract and your overall port‑folio
• Promote a culture of openness and learning so that the service can demonstrate a track record of continuous improvement and positive outcomes to all parties
• Embed company values and the principles and ethos of Red Thread
• Implement and provide appropriate monitoring systems for sub‑contractor performance

What we’re looking for

• Experience in managing a contract within the social housing sector
• Experience in Void and Planned repairs
• Experience in Legal Disrepair and Damp and Mould
• Commercial awareness
• Experience in Budget management
• Experience in performance reporting
• Experience in People Management
• Ability to provide evidence of contract performance and efficiency
• Workable technical knowledge of social housing repairs and maintenance
• Full valid UK driving licence

What we offer

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards – discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Van, Fuel Card and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.