Housing & Wellbeing Officer
Location - Rusholme - Manchester - Hybrid working is available
Duration - 12 weeks with a potential permanent position available
Hourly rate - £14.31 per hour - £18.62 per hour (Depending on payment type)
Must have access to your own vehicle - Mileage can be claimed
Sellick Partnership Ltd are working with a well-established housing association to assist them with the recruitment of a Housing & Wellbeing Officer who will be responsible for working with customers to promote and maximise their independence, assisting them to move on to greater self-reliance in a supported environment, and into the communities in which they live.
Housing & Wellbeing Officer - Key Responsibilities
You will be a flexible and committed team member, delivering high-quality services aligned with the Independence and Wellbeing framework. You will provide effective tenancy management in a safe and secure environment, supporting customers to sustain their accommodation, live as independently as possible, and progress towards longer-term housing.
You will take a person-centred approach, helping customers build on their strengths, achieve their goals, and access appropriate community and support services to maintain their wellbeing.
The role includes managing allocations and lettings, working with referral agencies to promote the service, and overseeing all aspects of tenancy management. This includes voids, rents, repairs, anti-social behaviour, safeguarding concerns, challenging behaviour, and breaches of occupancy agreements.
You will have a strong understanding of safeguarding, ensuring risks are identified and managed promptly in line with policies and procedures, and the ability to navigate complex situations by engaging relevant support services.What the successful Housing & Wellbeing Officer will require:
You will have experience supporting customers with complex needs, using a strengths-based approach to promote independence and positive move-on outcomes. Experience in housing management, supported accommodation, safeguarding, and partnership working is desirable.
You will be resilient, customer-focused, and able to deliver a high standard of service while maintaining accurate records and confidentiality. Strong relationship-building, coaching skills, and the ability to work collaboratively with colleagues and external agencies are essential.
You will be an effective ambassador for the service, with good IT skills and confidence using Microsoft Office applications.If this role sounds like a good fit for you, we'd love to hear from you. Please apply today or contact Josh Meek at the Sellick Partnership Derby office for more information.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website