Technical Support Specialist – Cardiac Devices Technical Support Specialist – Cardiac Devices 2 days ago Be among the first 25 applicants
Direct message the job poster from Guided Solutions
International Candidate Manager │Medical Devices We’re looking for a highly motivated Technical Support Specialist to join a leading medical technology company within the Cardiac Rhythm Management (CRM) space. This field-based role offers the opportunity to work hands-on with life-saving cardiac devices, supporting clinical teams across the North of the UK.
You’ll provide technical expertise during implantations and follow-ups, train healthcare professionals, and act as a key clinical contact across a wide territory. It’s a high-impact role that combines technical knowledge, clinical presence, and customer-facing service.
Key Responsibilities:
Provide on-site and remote technical support during device implantations and patient follow-up
Assist with clinical trials, troubleshooting, product configurations, and upgrades
Deliver product training to internal teams and healthcare professionals
Build strong relationships with cardiologists, EPs, and clinical teams at key accounts
Coordinate with sales and product teams to support business development
Support regional and national events, congresses, and training sessions
Maintain compliance with reporting processes, documentation, and quality standards
Who We’re Looking For:
Background in Cardiac Physiology, Biomedical Engineering, or related discipline
At least 3 years of experience working in CRM, ideally in pacemaker/ICD/CRT clinics or field roles
Strong knowledge of cardiac anatomy, physiology, and device therapy
Confident communicator — able to clearly explain complex technical issues to clinical teams
Comfortable with high travel demands (50–70%) and occasional on-call support
A proactive, solutions-oriented mindset and excellent organisational skills
Full UK driver’s license required
Preferred (But Not Essential):
IBHRE or HRUK certification in cardiac devices or EP
Experience supporting implantations or working in a Cardiac Cath Lab
Familiarity with device interrogation, troubleshooting, and data interpretation
This is a fantastic opportunity for a CRM professional who thrives in the field, enjoys building relationships with clinical stakeholders, and wants to make a difference by supporting cutting-edge cardiac technology.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Sales and Customer Service
Industries Hospitals and Health Care, Medical Equipment Manufacturing, and Hospitals
Referrals increase your chances of interviewing at Guided Solutions by 2x
Sign in to set job alerts for “Technical Support Specialist” roles. Continue with Google Continue with Google
Continue with Google Continue with Google
Manchester Area, United Kingdom 1 month ago
Oldham, England, United Kingdom 2 weeks ago
Manchester Area, United Kingdom 4 days ago
Technical Support and Operations Engineer Manchester Area, United Kingdom 2 weeks ago
Stockport, England, United Kingdom 1 month ago
IT Support Analyst, Office Based (Permanent) Salford, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 3 months ago
Manchester Area, United Kingdom 3 weeks ago
1st Line Support Analyst - Sporting Solutions Greater Manchester, England, United Kingdom 2 days ago
Manchester Area, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 3 weeks ago
Leigh, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 13 hours ago
Manchester, England, United Kingdom 3 weeks ago
Wythenshawe, England, United Kingdom 1 week ago
Heywood, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 weeks ago
Stockport, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 month ago
Irlam, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr