Job Description
Parts Sales Advisor - Multilingual English Speaker with Dutch or German
* Salary: £28,571.40-£35,802.00 per year (depending on experience)
* Job Types: Full-time, Permanent (UK office Location) In person
Company Overview
HRGO are supporting a niche automotive company, through growth are looking to recruit for a multilingual Dutch or German parts sales advisor, styling, and performance upgrades. With decades of industry experience, they serve customers worldwide with high quality components, expert knowledge, and a passion for vehicles of all kinds classic to modern.
Job Description - Multilingual Parts Advisor (Sales)
Are you a successful Parts Advisor looking for a new challenge? This is an opportunity to be part of the fastest growing specialist in Europe.
* The company serves a global customer base, including many clients from Dutch and German speaking regions.
* Multilingual skills enable the advisor to communicate effectively with a wider range of customers, improving customer satisfaction and expanding the company's market reach.
Handling inquiries, sales, and after-sales support in the customer's native language builds trust and rapport, which is crucial for relationship-based sales
* Working hours: Monday to Friday, 8:00 - 17:30
* Experience: Previous experience as a Parts Advisor within the automotive industry is essential.
* Languages: Dutch or German
Responsibilities
* Multilingual: English with Dutch or German
* Ordering, reserving parts, invoicing, and payments
* Handling general after-sales questions and working in a team with the service department
* Making estimates when necessary
* Achieving sales by prospecting, acquiring, and maintaining accounts
* Answering all customer questions by phone, email, and face-to-face
* Assisting in checking parts inventory
* Maintaining contact with workshops, service advisors, and customers
* Occasionally reaching out to customers to offer special promotions
* Telesales is central to the position: cold acquisition, building relationships, and an entrepreneurial attitude. Making outbound calls is essential for this role.
The Ideal Parts Advisor
* Multilingual: English with either and/or fluent Dutch or German (ESSENTIAL)
* Experience in the automotive sector is required
* Works with colleagues to achieve higher profits and sales
* Committed to building excellent customer relationships and exceeding customer expectations
* Friendly but professional attitude, with integrity, discretion, and objectivity
* Can demonstrate experience in a parts department
* Strong technical understanding of motor vehicle operation and a willingness to keep technical knowledge up to date
* Good phone voice
* Great organisational skills
* Full, valid, and clean driver's license
* Willingness to attend car shows or travel for business to meet clients
* Enjoys building long-standing relationships
Experience
* Parts sales: 1 year (preferred)
* Sales: 1 year (required)
For more details, please contact Michelle Ings,