Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Senior Healthcare Support Worker - Standish Ward
The closing date is 22 March 2026
We require support workers for Standish Ward, based at Royal Albert Edward Infirmary.
PLEASE NOTE - candidates are required to hold either NVQ Level 2 in Health and Social Care or Care Certificate to be eligible to apply for this role.
We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area.
The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare assistant dedicated to assisting in the delivery and the development of an excellent service.
The essential criteria for appointment to Band 3 Healthcare Support Worker is NVQ Level 2 in Health and Social Care or Care Certificate. If no appointable candidate meeting the Band 3 essential criteria is identified, the Trust may consider appointing to a Band 2 HCSW role only where the candidate meets the Band 2 person specification and where duties and pay reflect Band 2 responsibilities.
Any appointment to Band 2 will be subject to a documented selection decision and a clear training plan to support progression to Band 3 once the mandatory qualification is achieved.
Main duties of the job
You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.
Senior Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure.
Senior Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.
About us
Choose Well - Choose WWL
Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Job responsibilities
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patients health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Person Specification
Qualifications
* GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent.
* Effective level of numeracy and literacy skills
* NVQ 2 Health and Social Care or Care Certificate
* NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior Heathcare Support Worker
* Evidence of ongoing CPD
Experience
* Proven ability to remain calm under pressure
* Proven ability to demonstrate compassion/empathy/help others (
* Demonstrable ability to follow instructions
Skills
* Effective communication skills - written and verbal
* Effective Team Player
* Ability to deal with people from all backgrounds
Knowledge
* Effective understanding of confidentiality
Additional
* Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
* Flexible and able to work on any ward and site within the Trust
* Proven ability to be flexible in your approach
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
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