Job Title: Client Relationship Manager
Salary: £32,000 to £35,000 plus commission
Hours: Full Time
Location: South
Our client, a leader in the innovation of cloud telephony technology are looking for a Client Relationship Manager to join their successful business.
Description:
The principal role of the Client Relationship Manager is to be responsible for building rapport and maintaining relationships with clients and key personnel working with the Head of Sales and Account Managers within the telecoms industry.
Key Duties:
1. Responsible for attending meetings with clients to build relationships with existing accounts
2. Advising customers of other products within the business
3. Directing the sales team to opportunities for further sales within key clients, passing leads to and following up progress
4. Assist in resolving or escalation of areas of concern as raised by clients
5. Working closely with Account Managers and sales consultants
6. Building and maintaining relationships with clients and key personnel
7. Monitor cloud telephony and cloud services of competitors to ensure up to date with any market changes
8. Conducting business reviews to ensure clients are satisfied with their products and services
9. Achieving client relationship targets and KPIs ...