The Opportunity
Cognizant is known for solving complex business problems, but in our Bishopsgate office, we do things a little differently. We have commissioned a state-of-the-art
Interactive Immersion Room
—a dedicated space where data becomes a story, and presentations become sensory experiences.
We are looking for a London-based Coordinator/Producer to be the heartbeat of this room. This isn't a standard facilities role; it is a blend of
creative production, theatrical hosting, and technical orchestration.
You will be the bridge between our Strategy & Design team, Bristol based creative teams and our London-based clients and executives.
The Role
As the Immersive Experience Coordinator, you will own the end-to-end "performance" of the room. Your mission is to ensure that every person who enters the space is transported by the content we create.
1. Creative Production & Storytelling:
Creative ownership, content responsibility and continuous improvement - make the role feel less of a passive coordinator and more of a creative partner with real influence
* Theatrical Interpretation:
Work closely with the creative teams (London and Bristol) to understand the "why" behind the content. You will help translate the creative vision into the physical space.
* Creative Briefing:
Act as the "on-the-ground" eyes and ears, briefing the design team on how content is landing and suggesting improvements for better immersion.
* Curation:
Ensure the sound, visuals, and touch-tracking elements are perfectly calibrated for every session.
* Opportunity to shape and refine existing content based on direct client engagement (continuous improvement)
* Identify gaps/new content to discuss with FM
* Conduct QA of content (minimise need for team to travel from Bristol)?
* Curate tailored sessions from catalogued content
2. Experience Hosting & Logistics
* Stage Management:
Serve as the "Host" for the room, introducing the technology to high-level stakeholders and ensuring the narrative flow of their visit is seamless.
* The Diary:
Manage all bookings and scheduling for the room, ensuring maximum utilization while allowing for tech-checks and rehearsals.
* Stakeholder Management:
Confidently navigate a corporate environment, liaising with executives to ensure their specific presentation needs are met.
* Hosting, stakeholder management and experience delivery - not a script reader/room operator but an adaptable experience leader to inspire our client teams
* Host senior clients and internal executives with confidence; articulate the purpose, ambition and narrative of the space at a high standard
* Interpret the audience and adapt energy, tone and flow accordingly (not scripted / not overly technical)
* Know when an SME is needed to enhance the story and confidently bring them into the experience
* Negotiate timing and format with senior stakeholders, often in time‑sensitive settings
* Respond quickly to questions, pivot live within the narrative, and elevate the experience through facilitation skill
3. Operational Oversight
* Tech Liaison:
Acting as the first point of contact for our hardware partners (The Storytelling Company) to ensure the projectors and sensors are running at 100%.
* Budgeting:
Track spend related to room maintenance, catering for events, and small-scale local production costs.
4.
Technical competence, tools, troubleshooting and operational rhythm - intelligent stewardship of the room
* Perform simple resets, calibrations and gradually take on level‑1 troubleshooting before escalating to partners
* Review and refine SLAs with London/Bristol as new content types or timelines arise
* Learn to use iPad-based software; familiarity with Figma or design tools is advantageous
* Understand the operational cadence: several sessions per week, short sessions (~15 mins), rarely back‑to‑back
* Use non‑session time for QA, content curation, experience design and supporting broader projects
* Primarily on‑site; guardrails for same‑day requests; rare evening sessions with advance notice
5.
Positioning, collaboration, working model and growth pathways - independence and opportunities
* Part of the broader Digital Experience capability (Cognizant Moment), role sits between Moment and Field Marketing
* Not a static position, intended as part of a career path with Cognizant Moment
* Independently own the room day‑to‑day while collaborating with Bristol/London creative teams and Real Estate where needed
* Opportunity to shape the wider Bishopsgate experience (e.g., packaging the office visit) where beneficial
* Track spend; potential to expand into light vendor/budget involvement if desired
About You
This role is perfect for someone with a foundation in production and/or design (perhaps in theatre, events, or media) who is looking to grow their career at the intersection of technology, design and storytelling.
* A Natural Storyteller:
You understand that a room full of projectors is just hardware—it's the narrative that makes it special.
* Technically Curious:
You don't need to be a coder, but you should be comfortable with AV, projectors, and interactive software.
* Hyper-Organized:
You can manage a complex calendar and a budget without breaking a sweat.
* The "Spark":
You bring energy to the room. You enjoy the "performance" aspect of hosting and can guide people through a high-tech experience with ease.
* London-Based:
You will be the face of the room in Bishopsgate, maintaining a close remote connection to our creative hub in Bristol.
Why this role?
While Cognizant is a global leader in professional services, this specific role sits within our creative engine. You will have the unique opportunity to work with cutting-edge immersive technology that is rare in a corporate setting.
If you have a passion for production and want to be the "keeper of the keys" for one of the most advanced interactive spaces in London, we want to hear from you.