Join our team and help make a difference! We’re looking for an experienced and proactive Repairs Surveyor to join our team and help deliver a high-quality, customer-focused responsive maintenance service across a defined locality. Now is an exciting time to join our dynamic team and contribute to our mission of delivering a Customer-First housing experience for a better future You’ll play a key role in ensuring Platform consistently meets customer expectations, complies with all statutory and regulatory obligations, and identifies opportunities to enhance value through planned investment. In this pivotal role, you will take full ownership of complex disrepair cases, with the support of our dedicated Legal and Coordinator teams, from carrying out detailed surveys through to resolution, providing expert technical advice throughout. You will also play an integral part in driving ongoing service improvements by producing clear, insightful reports and confidently presenting your findings and recommendations to a range of stakeholders, helping to inform decisions and embed best practice across the organisation. Some things we need from you: Have a significant experience in housing and/or construction industry Educated to degree or HND level equivalent in a relevant subject area Knowledge of Human Habitation Act and Disrepair obligations as it relates to Platform repairs services Successfully managing contractors to deliver a responsive and void maintenance services Strong communicator and tenacious in pursuit of repairs problems whether they are technical or complex service or customer-related issues, to resolve to the satisfaction of Platform and its customers While this position is home based, a full driving licence and access to a vehicle are essential, as the role involves regular travel to properties throughout the West Midlands and surrounding areas. You will also be required to attend meetings at Group offices in Solihull and Worcester. Some of the great benefits we can offer you: Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions) Learning and Development opportunities Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers How to apply: If this sounds like the role for you, please click "Apply Now" to complete application and upload your current CV. For more details about this position, please refer to the attached job description or if you’d like further information about the role, please contact Kevin Jennings (Senior Repairs Surveyor) Interviews: We aim to hold virtual interviews for this role and will reach out to shortlisted candidates to schedule a convenient time.