Full time – Fixed Term contract - 7 months – (Hybrid)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
* Competitive salary and pension scheme
* 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
* Cycle to work scheme
* Electric Vehicle Scheme
* Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
* Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29,500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
This role will provide significant administrative support to the Accounts Receivable Team who work remotely, ensuring that administration is dealt with in an efficient, correct and timely manner. Key duties will include the management of a number of supplier debt accounts, payment resolution, resolving complex payment discrepancies and debt collection activities.
Required Knowledge, Skills & Experience
* Demonstrable experience of working in an Accounts Receivable team with a high volume of transactions and cash collection
* Experience of working with large complex finance data sets
* Experience of using finance software, for example SUN, MS Dynamics, Oracle
* High levels of IT literacy including the ability to use Microsoft applications including Dynamics (or equivalent) and MS Office suite
About the Role
* Timely and accurate application of all receivable cash receipts in accordance with customer remittance advice including cheque, credit card, cash on delivery and electronic BACS bank receipts
* Manage and process A/R customer refunds and undertake collection activities in line with SJA debt management processes
* Manage a designated accounts receivable portfolio consisting of Key, National, Retail and Independent business accounts providing high quality customer and stakeholder service
* Maintain complete, accurate and updated records of collection activity and account reconciliations
* Manage & maintain assigned Email Management System queues, as required, working towards SLA’s
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and create an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
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