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Overnight responding support worker – north lanarkshire

Wishaw
SOL
Support worker
£19,600 - £31,200 a year
Posted: 3 October
Offer description

SOL Connect is an Award Winning Technology Enable Care Specialist based in Central Scotland who offer advanced remote support to individuals.

Please Note - We are unable to offer sponsorship at this time.

Our technology allows us to provide person centred support in a creative way using bespoke care package using the very latest technology as well as providing a one to one response at night when required. We work in partnership with individuals and social care providers to support individuals when their support workers are not present through our team of experienced practitioners who are available 24 hours a day, 7 days a week, 365 days a year.

Job Description:-

To provide out of hours support to the individuals supported by the organisation and contribute to the efforts of Support Ordinary Living to fulfil its mission and purpose.

The role is a night shift-based role and would require the post holder to react as and when required to requests of support from people we work for. The role will be based mainly within our Wishaw office, however you may be required to work from the Glasgow office on occasion and in emergencies.

A company vehicle will be provided during your shift.

You will respond to individuals who need assistance during the night for:

* Alarm activations
* Personal Care Requests
* Emergency medical support
* Supports after a fall
* Technical Support
* Safeguarding an individual's welfare and wellbeing
* Provide support to the SOL Connect team and customers by answering hub calls and providing admin support when not required to offer physical support.
* To demonstrate a sound knowledge and understanding of Sol's policies and procedures which apply to the day to day care of the individual. To demonstrate an ability to work in accordance with these.
* To uphold and safeguard the positive image and reputation of the organisation with all external agencies and contracts.
* To contribute to the organisational processes and systems for monitoring and evaluating quality of service provided to the individual.

The responder role requires someone who can think on their feet and provide a speedy, efficient and appropriate response in what can be a fast paced role with no two nights the same. As you will be responding to individuals who are in their own homes it is essential that you are able to drive but a car is provided for the hours during your shift.

Work Pattern :-

Shifts are 12 hours in duration, running from 8:30 PM to 8:30 AM. This is a nightshift-only position.

WEEK 1 - Tuesday, Wednesday, Thursday (36 HOUR WEEK)

WEEK 2 - Monday, Friday, Saturday, Sunday (48 HOUR WEEK)

Part-time or relief hours may be considered—please indicate in your application.

We are looking for individuals who share our values: -

Go above and beyond – do their best and strive to achieve the best for the person they support, are committed and passionate to ensuring that the person they support has the same opportunities in life that we all have.

Challenge the status quo – will be the voice and advocate for the person they support, are resilient, driven and open to new challenges and ways of thinking

Do the right thing – are honesty and have integrity, ensure that the person they work for is kept safe and their colleagues work environment is good place to be.

Find the joy in the ordinary – are able to appreciate the small things and able to value and see small goals as achievements

Look at the world from a different perspective – seeing the world through someone else's eyes, listen to what's not being said and learning new ways to communicate with people

Make a difference – be everything from a gym buddy to singing along with someone's favourite song, musician to film buff. Encourage the person you support to do the things they love and encourage them to try new activities.

Take responsibility - be responsible and take ownership of decisions, speak up and make suggestions to better peoples like.

Experience in social care is preferred along with basic IT and admin skills although full support care and technology training will be given as will a shadowing period to ensure that you are confident in your role.

Benefits of working with SOL:

* Multi award winning organisation
* We never use agency staff for direct support
* Amazing support network
* Values driven
* Additional Leave
* Pension Scheme
* Free employee counselling service
* We offer wellbeing packages
* Referral programme
* Group life insurance
* Company sick pay
* Paid Travel expenses

Job Types: Full-time, Part-time

Pay: £13.50 per hour

Benefits:

* Casual dress
* Company car
* Company pension
* Employee discount
* Free parking
* On-site parking
* Referral programme

Work Location: In person

Reference ID: OCR01

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