D365 CE Functional Consultant
Location: Edinburgh (2 days per week onsite, rest remote)
Type: Permanent
Employer: Microsoft Partner
Experience: Strong D365 CE functional background
About the Role
We are looking for an experienced D365 CE Functional Consultant to join a leading Microsoft Partner. You will work closely with customers to deliver end‑to‑end CE solutions across Sales, Customer Service and core CRM. This is a hybrid role with 2 days per week in the Edinburgh office, offering strong collaboration and visibility with the wider team.
What You Will Be Doing
* Leading workshops and gathering business requirements
* Designing and configuring D365 CE across Sales, Customer Service and core CRM
* Translating business processes into scalable CE solutions
* Producing functional documentation, user stories and solution designs
* Supporting testing, training and go‑live activities
* Working closely with technical teams on integrations, customisations and Power Platform components
* Acting as a trusted advisor to customers and guiding best practice
* Supporting continuous improvement and new feature adoption
What We Need From You
* Strong functional experience with D365 CE / Dynamics CRM
* Proven track record delivering CE projects end‑to‑end
* Confident leading workshops and managing stakeholders
* Good understanding of Sales, Customer Service, workflows and configuration
* Experience with Power Platform (Power Automate, Power Apps) is a bonus
* Strong documentation and communication skills
* Ability to work 2 days per week in the Edinburgh office
Why Join
* Work with a respected Microsoft Partner with a strong CE pipeline
* Hybrid working with excellent team collaboration
* Clear progression into Senior Consultant or Solution Architect
* Exposure to modern CE, Power Platform and Azure technologies
* Supportive, delivery‑focused environment