A new exciting opportunity is available for a band 7 Facilities Support Manager full- time permanent position, reporting directly to Head of Facilities
The successful applicant will have management responsibility of comprehensive, high quality, cost effective Facilities Services to a number of premises across the Trust Wide Support Services, Community and Mental Health Care Division.
Main duties of the job
Ability to lead multiple priorities and conflicting demands in a pressurised and dynamic environment
Meet demands and deadlines, ensuring achievement of key performance indicators, balance scorecards and assessment of the Trusts performance e.g., Care Quality Commission Standards, PLACE, Cleanliness, Infection Prevention and Control, Nutritional Standards, HACCP, Health and Safety etc.
To engage in the national Facilities management arena, contribute to and actively influence emerging policy, practice and guidance.
The individual will need to be and diplomatic approach to leadership.an experienced manager with analytical insight, with an influential and diplomatic approach to leadership.
Arrange/review Service Level Agreements and/or contracts for existing and new services.
Ensure the provision of cost-effective Facilities Services in accordance with any SLA's or contract documentation, where appropriate including all necessary service enhancements and the delivery of required cost efficiency savings.Provide effective management within all Facilities Services areas to ensure good professional standards and compliance with statutory legislation.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Job description
Job responsibilities
* Administer contract services to ensure continually improving services and to achieve the best valuefor money.
* Provide the organisation with a monthly analysis of all levels of work, performance parametersincluding the allocation of staffing and other resources.
* Participate in the Facilities on Call Management rota as required and, undertake specialist trainingto enable management of out of hours incidents which necessitate the instigation of a commandstructure, acting as FM Bronze level Commander.
* To develop and maintain strong links with Directorate teams and / or external clients, becomingthe point of contact in order to facilitate communication, good working relationships, and gaina clear understanding of their service needs / developments, providing advice and guidance infacilities related issues.
* Administer contract services to ensure continually improving services and to achieve the best valuefor money.
* Provide the organisation with a monthly analysis of all levels of work, performance parametersincluding the allocation of staffing and other resources.
* Participate in the Facilities on Call Management rota as required and, undertake specialist trainingto enable management of out of hours incidents which necessitate the instigation of a commandstructure, acting as FM Bronze level Commander.
* To develop and maintain strong links with Directorate teams and / or external clients, becomingthe point of contact in order to facilitate communication, good working relationships, and gaina clear understanding of their service needs / developments, providing advice and guidance infacilities related issues.
* Deliver the relevant aspects of the FM Strategy and Team Canvas in relation to facilities servicesand other central NHS initiatives.
* To deputise for the Head of Facilities provide cover for other Divisional Managers in their absenceas, when, and where required.
* Active involvement and contribution to the Trust Infection and Prevention Control Agenda, offeringadvice in relation to facilities matters relating to cleanliness, Hygiene and PLACE.
* Active participation and contribution to the Trust Emergency planning Agenda offering FacilitiesServices advice in relation to Business continuity.
* Provide advice and support on all aspects of Facilities Services Initiatives to include Standard ofCleanliness, PLACE, Nutritional Standards, PAM, CQC, Eric returns etc.
* Provide Facilities Services advice during the planning of new developments by way of design,staffing, equipment, furniture and fittings and to ensure compliance with legislation relating toFacilities Services.
* Able to comprehend complex facts and systems and apply judgement across the specialist fieldsof waste management and environmental fields taking into account relevant legislation and H& Sconflicting demands, investigating system failures and correcting identified faults resulting from theinvestigation.
* Analyse the performance of all activities carried out by the department in order to identify areasfor potential improvement and the development of revised working arrangements, systems andprocedures.
* To attend meetings, training courses or occasionally participate in special tasks or projectsconsidered necessary as directed by the Facilities Manager.
* Contribute to the Business planning process for facilities, ensuring progress is maintained andimprovement made.
* To participate in Trust-wide Project Group(s) as and when required.
* Plan and coordinate the PLACE programme in conjunction with PLACE lead and Clinical Teams,ensuring the delivery of the full assessment within specified deadlines.
* Where applicable, work in conjunction with contractors or utilise in-house teams to achieve thetargets set out in the FM strategy and Team Canvas.Able to plan and
* Prioritise Facilities environmental projects and more complex day to day tasks,including liaising with users, contractors, specialist agencies and project management.
* Able to write clearly, use computer software to produce and compile reports with accuracy andattention to detail.
* Ability to help implement Trust wide procedures across all facets of facilities.
* Planning, managing and prioritising own workload.
* Project work and report writing.
* Monitoring service standards in relation to professional field.
* Chair/lead relevant meetingDeliver the relevant aspects of the FM Strategy and Team Canvas in relation to facilities servicesand other central NHS initiatives.
* To deputise for the Head of Facilities provide cover for other Divisional Managers in their absenceas, when, and where required.
* Active involvement and contribution to the Trust Infection and Prevention Control Agenda, offeringadvice in relation to facilities matters relating to cleanliness, Hygiene and PLACE.
* Active participation and contribution to the Trust Emergency planning Agenda offering FacilitiesServices advice in relation to Business continuity.
* Provide advice and support on all aspects of Facilities Services Initiatives to include Standard ofCleanliness, PLACE, Nutritional Standards, PAM, CQC, Eric returns etc.
* Provide Facilities Services advice during the planning of new developments by way of design,staffing, equipment, furniture and fittings and to ensure compliance with legislation relating toFacilities Services.
* Able to comprehend complex facts and systems and apply judgement across the specialist fieldsof waste management and environmental fields taking into account relevant legislation and H& Sconflicting demands, investigating system failures and correcting identified faults resulting from theinvestigation.
* Analyse the performance of all activities carried out by the department in order to identify areasfor potential improvement and the development of revised working arrangements, systems andprocedures.
* To attend meetings, training courses or occasionally participate in special tasks or projectsconsidered necessary as directed by the Facilities Manager.
* Contribute to the Business planning process for facilities, ensuring progress is maintained andimprovement made.
* To participate in Trust-wide Project Group(s) as and when required.
* Plan and coordinate the PLACE programme in conjunction with PLACE lead and Clinical Teams,ensuring the delivery of the full assessment within specified deadlines.
* Where applicable, work in conjunction with contractors or utilise in-house teams to achieve thetargets set out in the FM strategy and Team Canvas.
* Able to plan and prioritise Facilities environmental projects and more complex day to day tasks,including liaising with users, contractors, specialist agencies and project management.
* Able to write clearly, use computer software to produce and compile reports with accuracy andattention to detail.
* Ability to help implement Trust wide procedures across all facets of facilities.
* Planning, managing and prioritising own workload.
* Project work and report writing.
* Monitoring service standards in relation to professional field.
* Chair/lead relevant meeting
Person Specification
Qualifications
Essential
* Degree level qualification in relevant field or demonstrable significant equivalent experience
* Professional relevant level management qualification (CMI/ILM
* IOSH Managing Safely
* NEBOSH Gen Cert or willingness to work towards
Desirable
* Project Management Qualification
* Professional Registration in relevant field
Knowledge/ Experience
Essential
* Experience within Facilities Services at a Senior Management level
* Working within an NHS/healthcare setting
* Working with other Health Professionals, including EHOs, NHS Estates and Control of Infection Teams
* Working with specifications and contract documentation where applicable, or substantial experience of managing a large and complex multi-disciplinary in-house team
* Financial, budgetary and resource management
* Familiarisation of working with auditing system relevant to FM services
* Knowledge of the current legislation that appertains to the field of Facilities Services
* Knowledge of Trust policies and procedures including standing orders and financial instructions
* Financial, budgetary and performance management
* Comprehensive understanding of facilities services and their delivery
* A working knowledge of current health & safety legislation in relation to facilities issues
* In-depth working knowledge of relevant statutes and regulations including their implementation at an operational as well as management level
* Wider working knowledge of NHS relevant information i.e., PLACE, ERIC, PAM, HTMs, CQC etc
Desirable
* Implementing major organisational change
* Managing Health and Safety at a senior level
* Project Management
Values
Essential
* Continuous Improvement
* Accountability
* Respectfulness
* Enthusiasm
* Support
* High professional standards
* Responsive to service users
* Engaging leadership style
* Strong customer service belief
* Transparency and honesty
* Discreet
* Change oriented
Skills
Essential
* Positive, enabling attitude combined with good influencing skills
* Able to lead and motivate a multi-disciplinary Facilities Services team
* Good report writing and presentation skills
* Ability to develop good working relationships with internal and external stakeholders, with excellent communication skill
* Ability to work to tight deadlines and prioritises competing demands
* Skilled use of relevant computer packages
* Confident in the use of technical and numerical data
* Strong interpersonal and leadership skills and the ability to build and maintain relationships across a range of services
* Familiarity with current political, legislative and business developments which may impact on the department and wider Trust
* Positive attitude combined with good influencing skills
* Positive approach, self-motivated, team player
* Maintain a programme of continual professional development (CPD) to ensure current best practice is achieved
Desirable
* Presentations to wider professional audiences
* Represent the Trust at high profile meetings
Employer details
Employer name
Mersey Care NHS Foundation Trust
Address
Community and Mental Health Care Division
Hollins Park
Warrington
WA2 8WA
Any attachments will be accessible after you click to apply.
350-TWS6255734
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