An established UK B2B supplier of workplace products is seeking a motivated and commercially minded Account Manager to join a newly created Account Management Team in Poole. The role will primarily focus on one of the company's key brands, a trusted supplier of disposable and reusable gloves, which has supported over 100,000 customers since its launch.
This role is fully office-based and is designed for a proactive professional who can strengthen existing relationships, re-engage former clients, and drive long-term sales growth. The successful candidate will be part of a two-person team responsible for shaping the company's account management strategy and delivering measurable results.
Responsibilities
1. Build and maintain strong relationships with B2B customers to encourage repeat business
2. Increase customer retention and reorder frequency
3. Reconnect with previously inactive clients to restore ongoing engagement
4. Explore opportunities within existing customer segments to drive additional revenue
5. Support the development of new accounts, fostering loyalty and long-term partnerships
6. Research potential customers that match high-value profiles
7. Manage a portfolio of accounts through regular phone and email communications
8. Identify at-risk or dormant accounts and implement strategies to re-engage them
9. Guide new customers through onboar...