Dynamics CRM Manager - Oxfordshire, Hybrid (2 days a week). We're seeking a hands-on CRM Manager to lead the enhancement and day-to-day management of Microsoft Dynamics 365. This role combines technical execution with strategic thinking to ensure the CRM effectively supports data-driven decision-making and cross-team collaboration. Key Responsibilities Manage and optimise Dynamics 365, including configuration, workflows, and user access. Ensure data quality, compliance, and useful segmentation for reporting and insight. Oversee CRM integrations with other key systems and support API/middleware development. Deliver training and documentation to encourage adoption and best practice use across teams. Skills & Experience Proven experience with Microsoft Dynamics 365 CRM system development and management. Strong understanding of CRM architecture, data models, and GDPR-compliant practices. Ability to turn business requirements into technical solutions. Confident communicator with experience in documentation and user training. Benefits Starting Salary - up to £47k dependent on experience Opportunity to lead CRM strategy and development in a dynamic, collaborative environment. Work with modern tech tools and cross-functional teams on impactful projects. Flexible working arrangements and a supportive culture of learning and development