We have a fantastic opportunity to join us as Station Manager at our 14th UK base, London Gatwick Airport!
As our Station Manager, you will have overall operational and management accountability for the Jet2.com Ground Operations Team (customer facing and dispatch). You will have overall responsibility for ensuring the safe, efficient and effective delivery of our operation as well as the delivery of our famous VIP Customer Service. In this hands‑on role, you will actively engage with our customers, manage a team of Senior Duty Manager and Duty Managers, leading by example to ensure the delivery of both landside and dispatch activities. You will be accountable for budget management and also oversee third‑party partners to ensure adherence to Jet2.com’s service specification and deliver meaningful MI and reporting to senior stakeholders. This is an exciting opportunity to play a pivotal role in the continued growth of our business.
What Can We Offer You?
* Competitive salary, annual review and management bonus scheme
* Contributory pension scheme
* 3 x salary life assurance
* Colleague discounts on Jet2holidays and Jet2.com holidays and flights
* Cycle to Work Scheme
* Access to Mental Health First Aiders
* Many retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
Key Skills / Experience You'll Already Have:
* The successful candidate will already be demonstrating Role Model behaviours and will be an ambassador for the Jet2 brand and ethos.
* You will have a proven track record in leading and developing large, high‑performing airport teams and will share our passion for supporting our colleagues.
* An experienced people manager, you will have operated at a senior level within an airport environment, ideally leading both customer facing and airside operational teams.
* Experience of effectively managing demanding situations, such as disruptions, is required.
* As an experienced senior leader, you will have the ability to effectively manage demanding internal and external stakeholders and will be able to demonstrate the commercial acumen required to succeed in this environment.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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