Overall Purpose of the Role:
Responsible for operating the Quality Management System (QMS), writing procedures and processes to support the QMS development. Lead and undertake audits across all areas of the business as well as across the supply chain. Provide training and champion the Quality Management System. Work on many phases or sub-tasks of projects or entire projects of moderate complexity, with results impacting on project completion. Work under general supervision, reviewed at project milestones and/or on completion by Senior Management.
Core Responsibilities
* System Development & Implementation:
Design, implement, and maintain the QMS, including writing necessary procedures, policies, and quality standards.
* Process & Documentation Control:
Oversee the creation and accuracy of all quality documentation and manage processes to ensure they comply with quality standards and regulations.
* Auditing:
Lead internal and external audits of the company's and suppliers' processes to ensure compliance with the QMS and regulatory requirements.
* Corrective & Preventive Actions (CAPA):
Lead root cause analysis for quality issues and develop CAPA plans to prevent recurrence.
* Data Analysis & Improvement:
Monitor, analyze, and report on quality data to identify trends, inefficiencies, and areas for continuous improvement.
* Compliance:
Ensure the QMS meets the requirements of relevant quality standards (e.g., ISO 9001) and customer or regulatory requirements.
* Training & Support:
Provide training and support to employees on quality processes, policies, and the QMS itself.
* Supplier Management:
Liaise with suppliers to ensure their materials and processes meet quality requirements.
* Customer Satisfaction:
Work with teams to improve product quality and increase customer satisfaction.
General and Task Management
· Oversee effective implementation of the Quality Management System throughout the company, including any business accreditations
· Maintain the Quality Manuals and Quality Procedures and ensure contents are appropriate for business
· Analyse current and future procedural needs of the business
· Organise and manage the plant internal audit system and the corrective action reporting system
· Conduct Quality Systems audits and assist in training/guidance to other auditors
· Host external Quality System audits
· Provide training on Quality issues and business processes
· Coordinate the review of Quality procedures associated with plant continuous improvement initiatives
· Plan Standard Operating practices required under the overriding Quality procedures
· Maintain the Standard Operating Procedure content and coordinate the issuing of these documents
· Support other functional areas of the business including procurement, business services and design
· Undertake internal project and management audits during the tender, design and manufacture stages
· Collate quality data for monitoring targets
· Assist with training of quality awareness
· Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system
· Assist with first off sample approvals
· Keep up with current and developing manufacturing and engineering trends that concern product quality
· Undertake special projects as required
· Contribute to continuous improvement activities
· Quality control of work by appropriate reviews
· Support and lead process improvement activities
· Write reports and present progress at project meetings and to clients
· Achieve goals within budget
· Conduct benchmarking studies to determine best practices/designs and future trends · Plan projects or subtasks so they may be tracked and presented
· Attend various meetings and action/communicate instructions
· Undertake continuous training and development
· Perform root cause analysis and resolve problems
· Independently determine approach and assigned tasks
· Any other Duties Deemed necessary by management.
Job Types: Full-time, Permanent
Pay: £35,000.00-£45,000.00 per year
Benefits:
* Company pension
* On-site parking
* Referral programme
Work Location: In person