Seal Bay Resort, part of the Cove UK family, is a vibrant beachfront holiday destination in Selsey, West Sussex. We offer an exciting mix of caravans, lodges, glamping, camping and holiday houses, alongside a fantastic range of entertainment, activities and food & drink venues that keep our guests coming back year after year.
Life at Seal Bay is all about fun, teamwork and creating unforgettable moments. As part of our Retail Team, you'll enjoy a lively, customer-focused role where every day brings something new. You'll play a key part in delivering brilliant service, sharing holiday smiles, and helping our guests make memories that last a lifetime.
Cove Retail Store Team Leader - full time hours, live in option available
Lead our retail store in the main entertainment venue, managing the team and daily operations while selling Cove merchandise, light-up toys, sweets, drinks, and more.
Key Responsibilities:
* Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
* Cashing up procedures & end of day reporting
* Responsible for the day to day running of the retail store
* Ensuring all team follow clean as you go (CAYG)
* Ordering, delivery management and stock control (all formats)
* Leading and supporting the team / values champions
* Address guest feedback or complaints in a professional manner
* Maintenance reporting and follow ups
Experience/Skills Required:
* Experience leading a team
* Excellent levels of communication
* Experience in a retail role is preferred but not necessary as full training will be given
* Customer service experience
Seasonal Role, must be available to work weekends, holiday's and evenings - Contracted until 4th January 2027
Why You'll Love Being Part of the Team
* 25% off food & drink across the resort
* An amazing team community – friendly, supportive and fun
* Free use of our swimming pools
* Free gym membership
* Epic team parties & socials
* Great incentives and rewards
* Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
* Employee discounts across the resort
* Health & wellbeing programme to support you on and off the job
* Referral programme – bring your friends and get rewarded