We are Calisen. We own and manage essential energy infrastructure assets that offer smarter energy for all.Through smart metering, installation, data services, EV charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all in conjunction with our core business values. Calisen is in an exciting and strong position where we are seeing growth and development in all areas of the business, and we now have an exciting opportunity to join us as a Senior Allocator working within our Field Work Resource Team. The PositionThe Client Services Manager will be responsible for liaising with customers on contractual, commercial, and operational matters. You will represent the business to orchestrate the delivery of agreed contract deliverables through effective stakeholder management and facilitate productive engagement with all customers and suppliers, as well as internal business support functions. You will facilitate and assist in identifying Continual Service Improvement (CSI) opportunities and become a subject matter expert of the operation.Key Accountabilities• Manage the day to day running of customer and supplier contracts. • Act as an escalation point for customer and supplier contractual enquiries and operational queries. • Be a Subject Matter Expert of the Lowri Beck operational activities, processes and have a high-level understanding of operational IT system capabilities. • Understand the customer operati...