The Role
As a Hub Technical Officer, you will provide scientific, technical and practical expertise to support the effective operation of wastewater treatment assets across the district. You'll ensure all processes perform safely, efficiently and in line with regulatory, customer and business performance standards. Your work will directly contribute to compliance with environmental legislation (including UWWTD, PPC, UV, WML, WRA, Flow, HACCP and self‑reporting) while driving optimisation and cost‑effective performance.
Accountabilities And Responsibilities
You will be responsible for analysing and interpreting operational performance information, proactively identifying and implementing corrective actions within Health and Safety requirements; and escalating regulatory or performance risks to the Production Manager as appropriate. You will also:
Develop, monitor and report technical action plans to ensure all wastewater processes meet regulatory, environmental and company performance standards.
Provide scientific and technical guidance to Field Technical Officers, Process Controllers and Operators to ensure safe, efficient and compliant operations.
Lead short- and medium‑term technical decision-making for wastewater treatment assets, advising on process optimisation and asset capability.
Identify compliance, efficiency and asset-performance risks, recommending improvement options and supporting prioritisation of investment and operational actions.
Support regulatory reporting by contributing district-level information and ensuring quality assurance documentation is accurate, current and aligned to business needs.
Collaborate with engineering colleagues to identify and deliver operational optimisation opportunities, improving performance and reducing whole‑life costs.
This role may not be eligible for sponsorship
Skills And Expereince
To be considered for this role you will be able to demonstrate a wide range of treatment technical skills to effectively monitor and control assets across a district. You will have excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders. You will also have:
Strong technical knowledge of wastewater treatment processes, assets and operational best practice, with practical experience in treatment operations or maintenance.
Advanced analytical, numerical, IT and problem‑solving skills, with the ability to interpret complex data and drive performance improvements.
Excellent written, verbal and presentation skills, with the ability to work collaboratively and influence stakeholders at all levels.
Experience identifying and delivering process optimisation, performance improvements and asset‑based solutions that support lowest whole‑life cost outcomes.
Understanding of current and emerging wastewater regulatory requirements, with the ability to translate them into practical, operational action.
A full UK driving licence is required for this role
Benefits
A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
A comprehensive healthcare plan through our company-funded scheme
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Best Doctors
Salary Finance
Wealth at Work courses
Deals and discounts
EVolve Car Scheme
Employee Assistance Plan
Mental health first aiders
ShareBuy
MORE Choices flexible benefits
Enhanced parental leave schemes
Salary - £48,979
Work Type - Onsite
Job Location - Davyhulme Wastewater Treatment Works, Trafford Way, Urmston, Manchester, M17 8DD
Role Type - Permanent
Employment Type - Full Time
Working Hours Hours per Week
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.